valeo-it.com

ISO certification: a seal of quality for customers

ISO certifications are internationally recognized standards that focus on quality, efficiency and customer satisfaction. For us at VALEO IT Services International GmbH, quality is an important goal that is also part of our own value system. By establishing and maintaining a quality management system, we contribute to meeting this requirement and always delivering the best quality. ISO certification is not only a seal of quality, but also a promise to our customers.

With the certificate, VALEO IT Services International GmbH confirms and demonstrates that it complies with defined quality management standards, sets itself these as objectives and fulfills them. A recognized DAkkS accreditation body determines compliance with the standard requirements as part of an external audit and checks this on an ongoing basis in annual surveillance audits.

VALEO IT extends its quality management system to the areas of "IT services in the fields of consulting, service and support as well as software development". In ISO 9001, topics such as risk management, service provider management, process management and organizational management are of central importance.

ISO certification: a seal of quality for customers

ISO certifications are internationally recognized standards that focus on quality, efficiency and customer satisfaction. For us at VALEO IT Services International GmbH, quality is an important goal that is also part of our own value system. By establishing and maintaining a quality management system, we contribute to meeting this requirement and always delivering the best quality. ISO certification is not only a seal of quality, but also a promise to our customers.

With the certificate, VALEO IT Services International GmbH confirms and demonstrates that it complies with defined quality management standards, sets itself these as objectives and fulfills them. A recognized DAkkS accreditation body determines compliance with the standard requirements as part of an external audit and checks this on an ongoing basis in annual surveillance audits.

The International Organization for Standardization (ISO) develops globally recognized standards that can be used as a framework to promote and ensure product and service quality. With ISO certification, a company can demonstrate that it meets certain standards in the areas of quality, environmental management, information security or other relevant areas.

The ISO (International Organization for Standardization) plays an important role in various industries and for organizations worldwide. One of the primary reasons for the importance of ISO is the international recognition of its standards. ISO certification enables companies to market their products and services on a global level in a recognized manner.

VALEO IT extends its quality management system to the areas of “IT services in the fields of consulting, service and support as well as software development”. In ISO 9001, topics such as risk management, service provider management, process management and organizational management are of central importance.

What is ISO certification?​

The International Organization for Standardization (ISO) develops globally recognized standards that can be used as a framework to promote and ensure product and service quality. With ISO certification, a company can demonstrate that it meets certain standards in the areas of quality, environmental management, information security or other relevant areas.

The ISO (International Organization for Standardization) plays an important role in various industries and for organizations worldwide. One of the primary reasons for the importance of ISO is the international recognition of its standards. ISO certification enables companies to market their products and services on a global level in a recognized manner.

// Qualitymangement System

Benefits for our customers

// Qualitymangement System

Benefits for our customers

Our ISO certification is a testament to our commitment to quality and excellence. We pride ourselves on providing our customers with products and services of the highest standard.
By implementing an effective quality management system, we aim to ensure that we not only meet the requirements of our customers today, but also those of the future.

Through ISO certification, we not only want to uphold our own standards, but also ensure that you receive the best possible products and services. Production is based on a defined systematic procedure (process) with the aim of meeting customer requirements as effectively and efficiently as possible.

The continuous quality assurance that goes hand in hand with our ISO certification means that our products and services are subject to a systematic control and improvement process that is randomly checked at regular intervals. You can be confident that we strive for the highest standards in development and service in order to always offer you high-quality products.

The ISO certification of our company brings clear benefits for you as a customer:

  • High product and service quality
  • Efficient management and processes
  • Focus on customer satisfaction
  • Environmental awareness and sustainability
  • Trust and reliability
  • International recognitio

Through ISO certification, we not only want to uphold our own standards, but also ensure that you receive the best possible products and services. Production is based on a defined systematic procedure (process) with the aim of meeting customer requirements as effectively and efficiently as possible.

The continuous quality assurance that goes hand in hand with our ISO certification means that our products and services are subject to a systematic control and improvement process that is randomly checked at regular intervals. You can be confident that we strive for the highest standards in development and service in order to always offer you high-quality products.

The ISO certification of our company brings clear benefits for you as a customer:

  • High product and service quality
  • Efficient management and processes
  • Focus on customer satisfaction
  • Environmental awareness and sustainability
  • Trust and reliability
  • International recognitio

// ISO certification

Our process model​

// ISO certification

Our process model​

At VALEO IT Services International GmbH, we rely on process-oriented quality management to ensure the highest standards in our products and services. Our focus is on ISO certification, an internationally recognized standard for quality management. Our quality management begins with a comprehensive understanding of our customers’ requirements. We attach great importance to understanding their expectations and ensuring that our products and services meet their needs in every respect.

Our management system is  process-oriented. This means that we view our workflows as interrelated processes and are constantly working to optimize them. This approach enables us to work more efficiently while ensuring the highest quality. Our quality management begins with a comprehensive understanding of our customers’ requirements. We attach great importance to understanding their expectations and ensuring that our products and services meet their needs in every respect.

Transparency is of decisive importance to us. Our processes and procedures are clearly documented to ensure comprehensive traceability and verifiability. This enables us to meet the requirements of the ISO standards. Our team is the key to our success. We invest in training and development opportunities to ensure that our employees are always up to date and can actively contribute to achieving our quality goals.

At VALEO IT Services International GmbH, we rely on process-oriented quality management to ensure the highest standards in our products and services. Our focus is on ISO certification, an internationally recognized standard for quality management. Our quality management begins with a comprehensive understanding of our customers’ requirements. We attach great importance to understanding their expectations and ensuring that our products and services meet their needs in every respect.

Our management system is  process-oriented. This means that we view our workflows as interrelated processes and are constantly working to optimize them. This approach enables us to work more efficiently while ensuring the highest quality. Our quality management begins with a comprehensive understanding of our customers’ requirements. We attach great importance to understanding their expectations and ensuring that our products and services meet their needs in every respect.

Transparency is of decisive importance to us. Our processes and procedures are clearly documented to ensure comprehensive traceability and verifiability. This enables us to meet the requirements of the ISO standards. Our team is the key to our success. We invest in training and development opportunities to ensure that our employees are always up to date and can actively contribute to achieving our quality goals.

// VALEO IT Services International GmbH

Governance and Compliance

// VALEO IT Services International GmbH

Governance and Compliance

We attach importance to ensuring that our company acts correctly, professionally and transparently in all matters. Our aim is not only to deliver excellent products, but also to offer a partnership without compromise. We believe that trust is the basis of any successful collaboration and therefore we place great emphasis on integrity, professionalism and transparent communication. Your satisfaction and trust in our partnership are of the utmost importance to us. Corporate responsibility and integrity are integral parts of the corporate culture of VALEO IT Services International GmbH. Our aim is to be commercially successful while complying with all internal and external rules. Respectful and cooperative collaboration as well as the conscious perception of social responsibility form the basis for our long-term corporate success.

Due to the global nature of our business activities, we are subject to a large number of legal regulations and standards worldwide. In order to do justice to our stakeholders and continue to be successful in the future, our commitment to business integrity must be just as strong as our products and services. This means that we conduct our business ethically, based on VALEO IT values and in compliance with all legal rules and regulations. Ethics and compliance are therefore of crucial importance to us. Compliance with all applicable laws and regulations is a matter of course for us. This is the only way to ensure our business success worldwide.

We attach importance to ensuring that our company acts correctly, professionally and transparently in all matters. Our aim is not only to deliver excellent products, but also to offer a partnership without compromise. We believe that trust is the basis of any successful collaboration and therefore we place great emphasis on integrity, professionalism and transparent communication. Your satisfaction and trust in our partnership are of the utmost importance to us. Corporate responsibility and integrity are integral parts of the corporate culture of VALEO IT Services International GmbH. Our aim is to be commercially successful while complying with all internal and external rules. Respectful and cooperative collaboration as well as the conscious perception of social responsibility form the basis for our long-term corporate success.

Due to the global nature of our business activities, we are subject to a large number of legal regulations and standards worldwide. In order to do justice to our stakeholders and continue to be successful in the future, our commitment to business integrity must be just as strong as our products and services. This means that we conduct our business ethically, based on VALEO IT values and in compliance with all legal rules and regulations. Ethics and compliance are therefore of crucial importance to us. Compliance with all applicable laws and regulations is a matter of course for us. This is the only way to ensure our business success worldwide.

// Your data in good hands

Information security

// Your data in good hands

Information security

In addition to high service competence, the targeted collection, processing, availability and transmission of data and information processing systems is a decisive success factor for us. For this reason, the security of customer data and our own data is a top priority. At VALEO IT, we therefore focus on the greatest possible information security and continuous adaptation to the latest technical developments.

OUR MOTIVATION: Data security means future-proofing. Big data and the linking of a wide variety of information from production, sales and administration can increase availability, confidentiality, efficiency and productivity enormously. At the same time, this entails great responsibility. Through reliable, certified processes, we protect our information, data and customer data above and beyond existing laws and guidelines. This creates trust, for our employees as well as for our customers and partners.

TASKS: Information security needs defined procedures. Digital security requirements are constantly changing and are influenced by many factors. Establishing the right level of confidentiality, integrity and availability of information is the central challenge. In order to meet these requirements and to achieve the security goals we have set ourselves, we at VALEO IT have decided to establish an information security management system with defined processes in accordance with ISO27001:2022.

In addition to high service competence, the targeted collection, processing, availability and transmission of data and information processing systems is a decisive success factor for us. For this reason, the security of customer data and our own data is a top priority. At VALEO IT, we therefore focus on the greatest possible information security and continuous adaptation to the latest technical developments.

OUR MOTIVATION: Data security means future-proofing. Big data and the linking of a wide variety of information from production, sales and administration can increase availability, confidentiality, efficiency and productivity enormously. At the same time, this entails great responsibility. Through reliable, certified processes, we protect our information, data and customer data above and beyond existing laws and guidelines. This creates trust, for our employees as well as for our customers and partners.

TASKS: Information security needs defined procedures. Digital security requirements are constantly changing and are influenced by many factors. Establishing the right level of confidentiality, integrity and availability of information is the central challenge. In order to meet these requirements and to achieve the security goals we have set ourselves, we at VALEO IT have decided to establish an information security management system with defined processes in accordance with ISO27001:2022.