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Infrastructure Services
Improve your IT: gain that competitive edge
Do you want to optimize your IT infrastructure and make it robust, agile and fit for the future? Do you want maximum security and your resources optimally managed? This is our core business at VALEO IT Services International. At VALEO IT we have many certified specialists. We are well known for our more than 15-year experience and also for our satisfied customers. Our multilingual “Follow the Sun” concept provides first-class 24/7 service coverage enabling you to concentrate on your core business while your IT operations act as a pillar of support helping your business to prosper and grow.
Infrastructure Services
Improve your IT: gain that competitive edge
Do you want to optimize your IT infrastructure and make it robust, agile and fit for the future? Do you want maximum security and your resources optimally managed? We are well known for our more than 15-year experience and also for our satisfied customers. Our multilingual “Follow the Sun” concept provides first-class 24/7 service coverage enabling you to concentrate on your core business while your IT operations act as a pillar of support helping your business to prosper and grow.
// VALEO IT Services International GmbH
Make smarter IT decisions with us
Would you like to benefit from the advantages of a virtualized environment? Our managed virtualization services help you achieve more agility, greater flexibility and increased availability. These include significant cost savings.
Do you need expert network support? From network management to network security? We provide customized service packages and we would be happy to support you in modernizing your network infrastructure.
Are you looking to secure your storage and backup systems and optimize data security? Our comprehensive storage and backup support solutions provide you with backup integration, business continuity and first-class service and continuous support.
// VALEO IT Services International GmbH
Why VALEO IT?
BECAUSE when it comes to your virtual environments, we take care of it all. On top of the design and implementation, our comprehensive services also include the administration, management, monitoring and maintenance of your virtual environment, regardless of whether it’s for customers, servers, virtual applications or physical hosts.
BECAUSE we provide support on all issues. We are highly specialized and versatile, and can help you optimize the performance of your virtual environment. Do you need special Microsoft and VMware solutions? Or are you looking to increase system availability and improve your business continuity metrics? Whatever you need, we have the expertise and skills to do it.
BACAUSE we make even cloud migration very easy to handle Upon request, our IT experts will carry out end-to-end migrations and transfers to the cloud, from planning to final solution, ensuring throughout the process that the flexibility between cloud and on-premises services works smoothly.
Would you like to benefit from the advantages of a virtualized environment? Our managed virtualization services help you achieve more agility, greater flexibility and increased availability. These include significant cost savings.
Do you need expert network support? From network management to network security? We provide customized service packages and we would be happy to support you in modernizing your network infrastructure.
Are you looking to secure your storage and backup systems and optimize data security? Our comprehensive storage and backup support solutions provide you with backup integration, business continuity and first-class service and continuous support.
// VALEO IT Services International GmbH
Why us
BECAUSE when it comes to your virtual environments, we take care of it all. On top of the design and implementation, our comprehensive services also include the administration, management, monitoring and maintenance of your virtual environment, regardless of whether it’s for customers, servers, virtual applications or physical hosts.
BECAUSE we provide support on all issues. We are highly specialized and versatile, and can help you optimize the performance of your virtual environment. Do you need special Microsoft and VMware solutions? Or are you looking to increase system availability and improve your business continuity metrics? Whatever you need, we have the expertise and skills to do it.
BACAUSE we make even cloud migration very easy to handle Upon request, our IT experts will carry out end-to-end migrations and transfers to the cloud, from planning to final solution, ensuring throughout the process that the flexibility between cloud and on-premises services works smoothly.
Security Solutions for your Business
Hot topics such as cyber and data security, virtualization and network solutions that function smoothly both on premises and in the cloud, play a crucial role in helping companies survive in the market and strengthen their competitive edge. – We are experienced IT specialists with a global presence supporting companies worldwide to secure a digitalized future, providing custom and cost-effective solutions.
Server Management
Server Management
- Cross-platform support for common and legacy operating systems
- Support for physical and virtual environments
- 24×7 monitoring and global delivery
- Maintenance, troubleshooting, analysis and optimization
Virtualization Support
Virtualization Support
- Management of virtual clients, servers and virtual applications and physical hosts as part of your enterprise virtualized environment
- Virtualized environment infrastructure planning and design, implementations and migrations
- Enhancing business continuity metrics by improving system availability and security
Storage and Backup Management
Storage and Backup Management
- Installation, configuration, migration, upgrades and integration of storage arrays, fiber channel switches, backup appliances and other required components
- ITIL-based daily operations of storage and backup services
- Business Continuity planning, implementation and test for Storage, Backup and Archive
Cybersecurity
Cybersecurity
- Managed on premisses, off premisses and cloud security appliances
- Infrastructure assessment, analysis and reporting
- Security refresh for infrastructure modernization, migration planning and consultancy
Network Services
Network Services
- Network infrastructure planning, installation and management
- Network infrastructure improvement and optimization
- Network appliances assessment and hardening
- Architecture, design and migration of network infrastructure
Database Management
Database Management
- Database administration, monitoring, performance tuning, availability, capacity and performance monitoring
- Database security and patch management
- Database architecture design, upgrade and migration
- Backup and Recovery management
Application Support
Application Support
- Application monitoring, maintenance, configuration, reporting and performance improvement
- Patch and security management
- Application migration
- License and vendor management
Phone System Management
Phone System Management
- Design, implementation and support voice or VOIP-based telecommunication systems
- Voice or VOIP systems full integration in the customer’s infrastructure
- Consultancy services
Server Management
Especially during crises, the effectiveness of your IT resiliency will be proven, it becomes apparent how secure your business continuity is. But it is also vulnerable in non-crisis periods. The solution: reliable server management keeps a constant check on factors such as security, reliability and the operating time of your server infrastructure. To ensure that you, as a company, remain productive without interruption. - That's exactly what we provide: with first-class end-to-end server management services. Experienced VALEO IT experts also adapt your IT infrastructure perfectly in size and scalability. This ensures that we can always provide the best support for your growth rate.
- Cross-platform support for popular and legacy operating systems
- Comprehensive expertise for physical and virtual environments
- Installation and updating of operating systems and software
- Monitoring around the clock: with 24×7 supervision and global provisioning
- Optimization of maintenance and support costs
- Reliable maintenance and fast troubleshooting
- In-depth analysis and optimization for better results
Server Management
Especially during crises, the effectiveness of your IT resiliency will be proven, it becomes apparent how secure your business continuity is. But it is also vulnerable in non-crisis periods. The solution: reliable server management keeps a constant check on factors such as security, reliability and the operating time of your server infrastructure. To ensure that you, as a company, remain productive without interruption. - That's exactly what we provide: with first-class end-to-end server management services. Experienced VALEO IT experts also adapt your IT infrastructure perfectly in size and scalability. This ensures that we can always provide the best support for your growth rate.
- Cross-platform support for popular and legacy operating systems
- Comprehensive expertise for physical and virtual environments
- Installation and updating of operating systems and software
- Monitoring around the clock: with 24×7 supervision and global provisioning
- Optimization of maintenance and support costs
- Reliable maintenance and fast troubleshooting
- In-depth analysis and optimization for better results
Virtualization Services
Virtualized environments bring huge benefits for companies of all sizes. Our managed virtualization services provide agility, greater flexibility and increased availability whilst also saving you costs. How do we do it? With first-class experts, worldwide presence and exclusive 24/7 service - which means you can be sure your virtual systems will always meet your requirements.
- Significantly less work for your IT department, on both a technical and administrative level
- Reliable 24/7 service
- Improved agility, flexibility and availability
- Cost efficiency
Virtualization Services
Virtualized environments bring huge benefits for companies of all sizes. Our managed virtualization services provide agility, greater flexibility and increased availability whilst also saving you costs. How do we do it? With first-class experts, worldwide presence and exclusive 24/7 service - which means you can be sure your virtual systems will always meet your requirements.
- Significantly less work for your IT department, on both a technical and administrative level
- Reliable 24/7 service
- Improved agility, flexibility and availability
- Cost efficiency
Storage and Backup Management
Lost data can be an absolute disaster for any company affecting business continuity. To prevent this from happening, we provide valuable support in storage and backup management. Benefit from key functions such as backup integration and business continuity with our customized storage and backup solutions, irrespective of what technological equipment you prefer: from Dell EMC or IBM to Synology; from block and file to object storage.
- Installation, configuration and integration of storage arrays, fiber channel switches, backup appliances or software and other required components
- ITIL-based daily operation of storage and backup services
- Capacity management and planning
- Business continuity planning, implementation and testing for storage, backup and archiving
- Standard and customized reports
- Storage migrations and upgrades
Storage and Backup Management
Lost data can be an absolute disaster for any company affecting business continuity. To prevent this from happening, we provide valuable support in storage and backup management. Benefit from key functions such as backup integration and business continuity with our customized storage and backup solutions, irrespective of what technological equipment you prefer: from Dell EMC or IBM to Synology; from block and file to object storage.
- Installation, configuration and integration of storage arrays, fiber channel switches, backup appliances or software and other required components
- ITIL-based daily operation of storage and backup services
- Capacity management and planning
- Business continuity planning, implementation and testing for storage, backup and archiving
- Standard and customized reports
- Storage migrations and upgrades
Network Management
The network is the heart of every infrastructure. It ensures data availability and business continuity, which means it is one of the most critical services in any data center. Our experienced VALEO IT specialists are on hand to provide the services you need for your business – from ITIL-based network management and advanced network security to modernizing network infrastructure with the latest technologies. We equip your company for a bright future.
- Installation and configuration of the network infrastructure
- Continuous updating and maintenance
- ITIL-based daily operation of the network management service
- Planning and designing of the network topology
- Assessment and improvement of network performance
- Assessment of network security
- Optimization of hardware and software from a security perspective
- Expansion and securing of network capacities
- Capacity management and planning according to business goals and needs
Network Management
The network is the heart of every infrastructure. It ensures data availability and business continuity, which means it is one of the most critical services in any data center. Our experienced VALEO IT specialists are on hand to provide the services you need for your business – from ITIL-based network management and advanced network security to modernizing network infrastructure with the latest technologies. We equip your company for a bright future.
- Installation and configuration of the network infrastructure
- Continuous updating and maintenance
- ITIL-based daily operation of the network management service
- Planning and designing of the network topology
- Assessment and improvement of network performance
- Assessment of network security
- Optimization of hardware and software from a security perspective
- Expansion and securing of network capacities
- Capacity management and planning according to business goals and needs
Cybersecurity Management
VALEO IT Cybersecurity Management Services can help you assess and understand your risks, detect and respond to possible threats and provide your IT teams with appropriate information to achieve your IT Risk Management goals.
Cybersecurity Management
VALEO IT Cybersecurity Management Services can help you assess and understand your risks, detect and respond to possible threats and provide your IT teams with appropriate information to achieve your IT Risk Management goals.
Security Appliances management
- Checking firewalls, NGFWs, ADCs in terms of best practices recommended by the appliance manufacturer
- Checking proper configuration and assuring logging capabilities (SNMP communities, SNMPv3 with user authentication, secured syslog), implementing an event management platform and/or containment of false alarms.
- Checking software in accordance with the latest recommended stable version from the manufacturer
- Checking rule-based appliances (WAF, NGFW, IPS) relating to activities, such as: organizing rules while taking into account best practices (initially more specific, later less so) for optimizing performance, cleaning up unused rules, logging rules, adding comments and applying clean-up rules, wherever required
- Topology recommendations, DMZ service assessment/recommendations
Network Switches
- From a security perspective: recommendations for configuring port access, access lists, port authentication (802.1x), access control (number of Mac addresses allowed)
- Authenticating route protocols, managing route distribution.
- Logging network devices (secure SNMP and syslog), AAA assessments and managing local accounts
Applications security assessment
- Analyzing the customer’s applications looking at security both inside and outside of the network. This includes testing applications that are connected to the Internet and, where applicable, internal applications against internal and external threats
- Testing may include a protocol analysis for known vulnerabilities related to applications and operating systems, supported and configured encryption algorithms and best practice
Security Appliances management
- Checking firewalls, NGFWs, ADCs in terms of best practices recommended by the appliance manufacturer
- Checking proper configuration and assuring logging capabilities (SNMP communities, SNMPv3 with user authentication, secured syslog), implementing an event management platform and/or containment of false alarms
- Checking software in accordance with the latest recommended stable version from the manufacturer
- Checking rule-based appliances (WAF, NGFW, IPS) relating to activities, such as: organizing rules while taking into account best practices (initially more specific, later less so) for optimizing performance, cleaning up unused rules, logging rules, adding comments and applying clean-up rules, wherever required
- Topology recommendations, DMZ service assessment/recommendations
Network Switches
- From a security perspective: recommendations for configuring port access, access lists, port authentication (802.1x), access control (number of Mac addresses allowed).
- Authenticating route protocols, managing route distribution
- Logging network devices (secure SNMP and syslog), AAA assessments and managing local accounts
Applications security assessment
- Analyzing the customer’s applications looking at security both inside and outside of the network. This includes testing applications that are connected to the Internet and, where applicable, internal applications against internal and external threats
- Testing may include a protocol analysis for known vulnerabilities related to applications and operating systems, supported and configured encryption algorithms and best practice
Customer’s Environment analysis
- General analysis of the environment from a cyber security point of view, if possible, from servers to users, perimeters and information flows at inputs and outputs. Proposing macro changes as to how systems, network devices and customer devices are interconnected. This analysis is an initial assessment for an overview of the topology, network/application connectivity, and can be used as a basis for a more specific security analysis/pen testing
VPNs security management
Topology analyses and recommendations on protocols, encryption algorithms and traffic encryption rules
Customer’s Environment analysis
- General analysis of the environment from a cyber security point of view, if possible, from servers to users, perimeters and information flows at inputs and outputs. Proposing macro changes as to how systems, network devices and customer devices are interconnected. This analysis is an initial assessment for an overview of the topology, network/application connectivity, and can be used as a basis for a more specific security analysis/pen testing
VPNs security management
Topology analyses and recommendations on protocols, encryption algorithms and traffic encryption rules
Database Management
Secure and managed protection of customer data, operating complex application and infrastructure environments both on premises and in the cloud – all for end-to-end management services for the most common database platforms, including MS-SQL, Oracle, MySQL, DB2 and SAP HANA: VALEO IT can support you and your teams with first-class database management services.
- Database administration, monitoring and performance tuning
- Availability, capacity and performance monitoring
- Database security and patch management
- Database upgrade and migration
- Backup and recovery management
- Architecture design
Database Management
Secure and managed protection of customer data, operating complex application and infrastructure environments both on premises and in the cloud – all for end-to-end management services for the most common database platforms, including MS-SQL, Oracle, MySQL, DB2 and SAP HANA: VALEO IT can support you and your teams with first-class database management services.
- Database administration, monitoring and performance tuning
- Availability, capacity and performance monitoring
- Database security and patch management
- Database upgrade and migration
- Backup and Recovery management
- Architecture design
Application support
VALEO IT can be relied upon to support and maintain IT solutions throughout their entire lifecycle, while keeping track of your company’s IT landscape and exploring the potential for increasing efficiency and minimizing operating costs: VALEO IT aims to find the best possible solution every time, providing customized and dynamic application support.
- Application monitoring and maintenance
- Availability management
- Patch management
- Application configuration
- Security management
- Performance monitoring
- Application migration
- Customized reporting
- License and vendor management
Application support
VALEO IT can be relied upon to support and maintain IT solutions throughout their entire lifecycle, while keeping track of your company’s IT landscape and exploring the potential for increasing efficiency and minimizing operating costs: VALEO IT aims to find the best possible solution every time, providing customized and dynamic application support.
- Application monitoring and maintenance
- Availability management
- Patch management
- Application configuration
- Security management
- Performance monitoring
- Application migration
- Customer-specific reporting
- License and vendor management
Phone System Management
We design customized telecom systems, implement and integrate them into your in-house infrastructure – whether on premises or in the cloud – whilst always keeping track of everything: VALEO IT provides support for you and your teams with certified telecom experts to keep your phone system management running smoothly.
- BYOD-friendly VOIP solutions
- Full integration of all personal and business-managed devices
- Consulting services to optimize the total costs of ownership (TCO)
- Design and implementation of routing prioritization between telecom fluxes or the Internet
Phone System Management
We design customized telecom systems, implement and integrate them into your in-house infrastructure – whether on premises or in the cloud – whilst always keeping track of everything: VALEO IT provides support for you and your teams with certified telecom experts to keep your phone system management running smoothly.
- BYOD-friendly VOIP solutions
- Full integration of all personal and business-managed devices
- Consulting services to optimize the total costs of ownership (TCO)
- Design and implementation of routing prioritization between telecom fluxes or the Internet