Position title
IAM 3rd Level Support Engineer - Europe (m/f/d)
Description
VALEO IT is looking for an experienced IAM 3rd Level Support Engineer (m/f/d) to strengthen our European team. In this role, you will assume technical responsibility for Identity & Access Management (IAM) in complex, international environments.
Language skills: English
Responsibilities
- Troubleshooting, root cause analysis, documentation and configuration in the area of Identity & Access Management
- Collaboration with other IT teams to integrate IAM solutions into various applications and services
- Carrying out health checks to identify and minimize potential risks in the IAM environment
- Testing IAM workflows and drivers for quality before going live
- Creation and maintenance of process documentation
- Coordination of incidents and service requests in the IAM area
- Ensuring compliance with safety guidelines and industry standards
Qualifications
- At least 1 year of experience in IT customer support or IT service desk
- Completed or ongoing studies in IT, systems engineering or equivalent professional experience
- Very good command of English (written and oral)
- Experience with Microsoft Exchange and Active Directory Administration
- Knowledge of IT service management (incident, change, problem and release management according to ITIL)
- Experience with identity management solutions (preferably NetIQ Identity Manager)
- Independent and structured way of working, strong technical understanding
- Strong communication skills, team spirit and resilience
Contacts
VALEO IT SERVICES SRL
Strada Salcâmilor No. 14-16 | 300425 Timișoara | Romania
E-Mail:Â career@valeo-it.com
Hiring organization
Employment Type
Full-time, Temporary
Beginning of employment
01.11.2025
Duration of employment
Until the end of 2026
Job Location
Strada Salcâmilor No. 14-16, Timișoara, Timis, 300425, Romania
Remote work from: Romania; Germany
Date posted
October 17, 2025
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